Senior Market Research Associate

Job description

New Career Opportunity: Senior Market Research Associate

Position Full-time     Location: Austin, TX or remote

Compensation: Salary commensurate with experience


  • Comprehensive health, dental and vision insurance
  • Variable compensation plan (i.e. annual bonus)
  • Spot bonuses
  • 401(k) with company match
  • 16 paid holidays (including the week in December between Christmas and New Year’s Eve)
  • Generous vacation and parental leave policies
  • Mentorship program and training opportunities
  • A choose-your-own-computer program (Mac vs. PC)
  • Company-issued 2TB of OneDrive storage
  • Company-issued 1Password account with personal vault
  • Company memberships to Amazon Prime & Instacart
  • Annual charity donations with company match

A Senior Market Research Associate at Illuminas works closely with a team of researchers and supports the design and execution of market research projects. The primary role of this position is to ensure the quality and timely operation of every process throughout the project lifecycle.

    • Support all phases of custom quantitative and qualitative research studies
    • Proactive management of internal and external project timelines and ensure project milestones and deliverables are met
    • Communicate the status of projects on a weekly basis to clients
    • Lead all vendor calls
    • Manage communication between the research team and internal and external resources
    • Develop screener and classification sections of quantitative questionnaires
    • Ensure that survey and sample plan designs meet Illuminas standards
    • Perform quality assurance processes on survey data to ensure validity in conjunction with Data Processing team
    • Incorporate client feedback into screeners, questionnaires, and discussion guides
    • Troubleshoot quantitative and qualitative issues that arise in the field
    • Proactively manage programming and testing of online surveys
    • Manage data collection and recruitment
    • Develop data analysis plans, including advanced analytic techniques
    • Drive the development of graphical reports or final research deliverable


Job Requirements

The ideal candidate wants to be part of a team of researchers dedicated to solving complex business problems.

  • 3-7 years of experience supporting quantitative and/or qualitative market research projects
  • Proficient in MS Word, Excel and PowerPoint
  • Excellent organization, time management and communication skills
  • Strong attention to detail
  • Previous experience and/or expertise in the technology industry a plus

The pay range for this position is $55,000-$65,000 per year, plus annual bonus, with excellent career development and progression possibilities in a rapidly growing organization. We take into consideration an individual’s background and experience in determining final salary.

Applicants must be currently authorized to work in the United States on a full-time basis.

Illuminas is proud to be an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.

If you need a reasonable accommodation for any part of the application process at Illuminas, please contact our Human Resources Department at Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation.